Privacy Policy Overview

Protecting Your Data with Integrity

At Mikie Godfriaux, we prioritize your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines the measures we take to ensure your data is protected in compliance with GDPR regulations.

Data Collection

We collect personal data to enhance your experience and provide tailored services.

Data Usage

Your data is used responsibly to improve our offerings and ensure compliance with legal obligations.

User Rights

Understand your rights under GDPR and how you can exercise them with us.

Our Commitment to Privacy

Mikie Godfriaux is dedicated to maintaining the highest standards of data protection. Our Privacy Policy reflects our commitment to transparency and accountability in handling your personal information. We strive to create a secure environment where your data is collected and processed with utmost care, in line with GDPR requirements.

Types of Personal Data Collected

Contact Information

Includes name, email address, and phone number for communication purposes.

Used to provide updates and respond to inquiries.

Stored securely with restricted access.

Retained for as long as necessary to fulfill communication needs.

Users can request deletion at any time.

Usage Data

Information about how you use our website, including IP address and browser type.

Helps us improve website functionality and user experience.

Analyzed in aggregate form to maintain anonymity.

Kept for a limited period to enhance service quality.

Users can opt-out of data collection through browser settings.

Cookies and Tracking

Small files stored on your device to personalize your experience.

Used to remember preferences and enhance site navigation.

Consent is required for non-essential cookies.

Cookie settings can be adjusted at any time.

Detailed information available in our Cookie Policy.

Transaction Data

Includes payment information for processing transactions.

Secured with encryption to protect your financial details.

Only accessible by authorized personnel.

Retained for tax and legal purposes as required by law.

Users can inquire about data handling practices.

Marketing Preferences

Data on your preferences for receiving marketing communications.

Used to tailor promotional content to your interests.

Consent-based and can be withdrawn at any time.

Managed through your account settings.

Ensures compliance with GDPR marketing guidelines.

Support Interactions

Records of communications with our support team.

Used to improve customer service and resolve issues.

Stored securely with limited access.

Retained for quality assurance and training purposes.

Users can request access to their interaction history.

Technical Data

Information about your device and internet connection.

Helps diagnose technical issues and improve site performance.

Collected automatically when you use our services.

Stored temporarily for troubleshooting purposes.

Users can control data sharing through device settings.

Feedback and Surveys

Responses to surveys and feedback forms.

Used to gather insights and improve our offerings.

Participation is voluntary and anonymous.

Results are aggregated for analysis.

Users can choose to provide feedback at their discretion.

Legal Bases for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process personal data based on several legal grounds. These include consent, where users have explicitly agreed to the processing of their data; contractual necessity, where processing is required to fulfill our contractual obligations; legal obligations, where we are required to process data to comply with the law; and legitimate interests, where processing is necessary for our legitimate business interests, provided these interests are not overridden by the user's rights and freedoms.

What is GDPR?

GDPR, or the General Data Protection Regulation, is a comprehensive data protection law in the EU that governs how personal data is collected, processed, and stored. It aims to give individuals more control over their personal data and to simplify the regulatory environment for international business.

How do you ensure data security?

We employ a range of security measures, including encryption, access controls, and regular security audits, to protect personal data from unauthorized access, disclosure, alteration, and destruction.

What data do you collect?

We collect personal data such as names, email addresses, phone numbers, and other information necessary for providing our services and improving user experience.

Data Retention Periods

Understanding Our Data Retention Practices

At Mikie Godfriaux, we are committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for personal data varies depending on the type of data and the purpose for which it is processed. For instance, data related to contractual obligations is retained for the duration of the contract and beyond, as required by applicable law. We regularly review our data retention policies to ensure compliance with GDPR and other applicable regulations.

We also take into account the sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data. Once the retention period expires, we securely delete or anonymize personal data to ensure it cannot be reconstructed or read. Users have the right to request the deletion of their personal data at any time, subject to certain legal exceptions.

User Rights Under GDPR

GDPR provides individuals with a range of rights regarding their personal data. These rights are designed to give users greater control over their data and include the right to access, rectify, erase, restrict processing, data portability, and object to processing. Users also have the right to withdraw consent at any time, where consent is the legal basis for processing their data.

How can I access my data?

You can request access to your personal data by contacting us directly. We will provide you with a copy of the data we hold about you, free of charge, within one month of your request.

Can I request data deletion?

Yes, you have the right to request the deletion of your personal data. We will comply with your request unless we are required to retain the data for legal reasons.

What is data portability?

Data portability allows you to obtain and reuse your personal data across different services. You can request a copy of your data in a structured, commonly used, and machine-readable format.

How do I withdraw consent?

To withdraw your consent for data processing, please contact us. Once consent is withdrawn, we will cease processing your data unless there is another legal basis for doing so.

Can I object to data processing?

Yes, you have the right to object to the processing of your personal data if it is based on legitimate interests or for direct marketing purposes. We will stop processing your data unless we have compelling legitimate grounds to continue.

How do I lodge a complaint?

If you believe your data rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country.

External Links Disclaimer

Mikie Godfriaux's website may contain links to external websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to read the privacy statements of each and every website that collects personal data. This privacy statement applies solely to information collected by this website.

Modification of Terms

Policy Changes

Mikie Godfriaux reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the service after any modification to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Amendment Clause

Severability Clause

Validity of Terms

If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, such provision shall be deemed omitted to the extent necessary, and the remaining provisions of this Privacy Policy shall continue in full force and effect. This ensures that the invalidity of one part does not affect the validity of the rest of the policy, maintaining the integrity of our commitment to protecting your privacy.

Reach Out to Us

Get in Touch

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us. We are here to assist you with any inquiries you may have. You can reach us via email at michael@chiwodvice.com or by phone at +32 (0)479 742 272. Our team is committed to ensuring your privacy and data protection needs are met.